Parts Person

Edmonton, AB

Overview:

Ensure prompt and courteous service for walk-in customers and telephone inquiries. You will be required to interpret parts manuals and source parts via phone and email.  This is a faced paced, detail-oriented position that requires effective organization and time management skills

Typical Duties Include but are not limited to:

  • Provide prompt and courteous service for walk-in customers and telephone inquiries
  • Return telephone calls as soon as possible and keep customers informed of progress
  • Interpret parts manuals and technical updates.
  • Contact suppliers, when required, to clarify pricing and delivery information to complete a sale.
  • Provides accurate all-inclusive quotes to customers including delivery
  • Ensure adherence to pre-established standards of performance.

Qualifications:

  • Minimum 5 years experience as a parts person
  • Commitment to providing outstanding internal/external customer service.
  • Knowledge of the industry would be an asset.
  • Ability to work both individually as well as in a team environment.
  • Able to manage multiple tasks in a rapidly changing environment.
  • Must be computer literate.
  • Valid Alberta Class 5 Driver’s License or equivalent.
  • Recent Driver’s Abstract will be required upon condition of employment.
  • Strong verbal and written communication.
  • Strong attention to safety, detail, and accuracy.
  • Ability to lift boxes weighing up to 50 pounds.

The ideal candidate should have a proven track record of employment, ideally in a similar industry, a full driving license, a desire to work to a high quality with an understanding of customer service and satisfaction, and be self-motivated. Training and product familiarization will be provided to the successful candidate. We thank all who apply, however, only those who are qualified for the position will be contacted.

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